Privacy Policy

When you contact us through our website forms (including booking, service, and quote requests), we may collect the following information:

• First and last name

• Email address

• Phone number

• Address

• Service interests

• Additional project details you choose to share

We collect information directly from you via:

• Contact forms hosted on Wix

• Service request forms through Timetap

• Email and phone communications

We also use Google Analytics to understand how visitors use our website. This data is aggregated and anonymous.

We use the information you provide to:

• Respond to inquiries and service requests

• Schedule consultations and appointments

• Deliver services

• Send occasional marketing emails (2–4 times a year)

• Improve our website and service offerings

We do not sell or rent your information. We may share it with trusted third-party services we use to operate our business, including:

• Wix (our website host, CRM, and email platform)

• Google Workspace (for email and document management)

• Timetap (for scheduling services)

All services are password-protected and maintain their own data security protocols.

Your information is stored securely in password-protected accounts in Wix and Google Workspace. We take reasonable precautions to safeguard your personal information from unauthorized access or disclosure.

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We retain your information unless you request that we delete it.

You may at any time:

• Request a copy of the personal data we hold

• Update, correct, or delete your information

• Opt out of marketing communications by using the unsubscribe link in any email or contacting us directly

We do not knowingly collect or store personal information from anyone under the age of 13.

If you have questions or would like to exercise your rights regarding your personal data, contact:
Email: steve@diciccoland.com
Phone: (978) 646-0061
Mail: 3 Piedmont Street, Middleton, MA 01949